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Privacy Policy

At Ludhiana Spare Centre, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us while using our website www.ludhianasparecentre.com.

1. Information We Collect

We may collect the following information:

  • Personal Details: Name, email address, phone number, billing/shipping address.

  • Payment Details: UPI ID, credit/debit card details (via secure payment gateways).

  • Account Information: Username, password, order history.

  • Device & Usage Info: IP address, browser type, access time, pages viewed (for analytics and security).

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders.

  • Send order updates and delivery information.

  • Improve our products and services.

  • Personalize user experience.

  • Respond to inquiries and provide support.

  • Prevent fraudulent transactions and ensure website security.

  • Send promotional offers or newsletters (only if you opt-in).

3. Sharing of Information

We do not sell or rent your personal data to third parties.

We may share data with:

  • Trusted logistics partners (for shipping & delivery).

  • Payment gateways (for secure transactions).

  • IT & marketing service providers (only under confidentiality agreements).

  • Legal authorities if required by law or to protect our rights.

4. Data Security

We use industry-standard security measures including:

  • SSL (Secure Socket Layer) encryption.

  • Secure server hosting and firewalls.

  • Regular security audits.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies to:

  • Enhance your shopping experience.

  • Remember login details.

  • Analyze site traffic and performance.

You can choose to disable cookies via your browser settings, but this may affect website functionality.

6. Your Rights

You can:

  • Access or update your personal information.

  • Request deletion of your data (subject to legal obligations).

  • Opt out of promotional communications anytime.

To make such requests, contact us at [insert email].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We reserve the right to update this Privacy Policy anytime. Changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Ludhiana Spare Centre

📧 Email: [insert email]